Take your first payment
From phone setup to a confirmed sale. Your first end-to-end transaction.
Walks through a single Tap to Pay sale, end to end. Cash and split payments work the same way at the checkout step. See Cash and split payments.
Before you start
You need:
- Stripe connected so charges are enabled. See Sign up and connect Stripe.
- At least one menu with at least one product. See Add your first menu.
- A supported phone with Tap to Pay enabled. See Tap to Pay setup.
Ring it up
- Open the Rowie app on your phone and sign in.
- The bottom tab bar has Menu, Tabs, History, and Account. The Menu tab is selected by default.
- Tap a product card to add it to the cart.
- Repeat for additional items. A cart bar appears at the bottom as soon as you add an item.
- In Quick Service mode the cart bar says Go to Cart. Tap it. In Table Service mode it says Send to table instead and the flow goes through a floor plan (see Sending orders to a table).
Confirm and tip
The Checkout screen shows the cart, the tip step (if your menu enables it), tax (from the location's tax rate), and total. Customers can:
- Pick one of your preset tip percentages (e.g. 15% / 18% / 20%), tap Custom to type a custom amount, or tap No Tip to skip.
- Tap Add Customer Info to expand the email and notes section if the menu prompts for an email.
The "Payment Method" section has three tiles. On iPhone the first tile reads Tap to Pay (Apple branding); on Android it reads Card. The other two are always Cash and Split. The card tile is selected by default. The big button at the bottom changes label to match the picked method: Tap to Pay on iPhone (iOS) or Tap to Pay (Android) for card, Pay with Cash for cash, Split Payment for split.
Collect the card
Tap Tap to Pay on iPhone (iOS) or Tap to Pay (Android). The phone displays the amount and a contactless icon. Hold the customer's card or phone to the back of your iPhone (or the top of an Android NFC device). You'll see:
- A check and haptic when the card is read.
- A spinner while Stripe authorises.
- A success or failure screen.
After the sale
The success screen offers to email a receipt and lets you start a new sale. The transaction also shows up immediately in History with the payment method and amount.
Tip: pull-to-refresh on any screen forces a re-sync if anything looks stale.