Cash and split payments
Take cash, calculate change, and split a bill across multiple tenders.
Tap to Pay is the default, but the Checkout screen also has Cash and Split tiles in the payment method picker.
Cash
- On Checkout, tap the Cash tile in the Payment Method row.
- Tap the bottom button (it becomes the Pay with Cash action) to open the Cash Payment screen.
- Type the amount tendered using the numeric keypad (digits, decimal point, backspace). Or tap Exact Amount to snap the tendered field to the order total. The "Change Due" line updates live, and an insufficient warning appears while the tendered amount is below total.
- Tap Complete Payment (only enabled when tendered ≥ total) to record the sale. The same button reads Enter Cash Amount while disabled.
There are no $1 / $5 / $10 / $20 / $50 / $100 quick-amount chips on the cash keypad. Exact Amount is the only shortcut. The transaction is recorded as cash with no card processing. It shows up in History with the Cash method.
Split
Split lets the customer pay one bill with multiple tenders (e.g. half on a card, half in cash, or two cards).
- On Checkout, tap the Split tile, then tap the bottom Split Payment button.
- The Split Payment screen shows three rows: Order Total, Total Paid, and Remaining. The first time in, Total Paid is $0 and Remaining is the full amount.
- Tap Add Payment. A form drops down with three method tiles: Tap to Pay, Card (manual card entry), and Cash. Pick a method, enter the amount, tap to confirm.
- The piece shows up under a Payments section. Remaining updates. Tap Add Payment again to add more until Remaining hits $0.
- The order completes automatically when Remaining reaches $0.
Notes:
- Split now works on table sessions too. The Settle Session modal's Split tile lets you build pieces with method and amount. On confirm, you need at least 2 pieces.
- Tip is allocated proportionally across pieces.
Manual card entry
If you can't use Tap to Pay (e.g. the customer's card or phone isn't contactless), the Card tile inside the Split flow's "Add Payment" form is your manual-entry path. On the standalone Quick Service checkout, the card option always uses Tap to Pay (on supported devices). There is no separate "Manual card" tile on that screen.
Manual / keyed-in entries are processed as card-not-present transactions, which carry Stripe's higher online rate (2.9% + $0.30 in the US, similar in other regions) instead of the cheaper in-person Tap to Pay rate. Rowie's markup is the same either way. Only use manual entry when Tap to Pay isn't an option. See Transaction fees for the full breakdown.
Refunds
Cash and split refunds work too. See Refunds. Card pieces in a split are refunded through Stripe. Cash pieces are records-only, since your physical drawer is the source of truth.