Help center
Everything you need to run Rowie — from your first Tap to Pay sale to multi-location payroll. Pick a topic below or use the sidebar on any article to jump around.
Getting started
Sign up, set up payments, and ring up your first sale.
3 articles
Logins & roles
Owner, admin, staff, POS kiosk, kitchen — who can do what.
2 articles
Organization
Locations, tax rates, and account-wide settings.
2 articles
Menus
Catalogs, categories, products, and the public preorder menu.
2 articles
Floor plans & tables
Build a floor plan, generate table QR codes, manage tables.
1 article
Service modes
Quick service, table service, and held orders.
1 article
Sessions, tabs & rounds
How a session lives on a table — opening, adding rounds, editing items, closing out.
3 articles
Payments & refunds
Tap to Pay, cash, split payments, and how refunds work.
3 articles
Events & tickets
Sell tickets, scan at the door, and refund attendees.
2 articles
Bookings
Reservation pages, slots, and deposits.
1 article
Invoices
Create, send, and refund customer invoices (Pro).
1 article
Team Pay
Log staff hours and run payroll calculations (Pro).
1 article
Pricing & fees
What you pay per transaction, country by country.
1 article
Troubleshooting
Tap to Pay issues, declined cards, and other common problems.
1 article